Privacy policy.

We get it — privacy matters.

At MOFO IT, we respect your right to privacy and take protecting your personal information seriously. We only collect the information we need to help us deliver the best service possible — and we never share your details with anyone we don’t absolutely need to.

What we collect (and why)

When you get in touch with us, we may collect personal info like your name, email address, phone number and business details. We do this so we can contact you, understand what you need, and provide our services properly.

If you become a client, we might also collect information about your devices, systems, and services to help us provide support and manage your IT effectively.

We only collect what’s relevant — nothing more.

How we use your info

We use your information to:

  • Respond to enquiries

  • Set up and manage your IT services

  • Keep track of your service history

  • Send you invoices and account info

  • Occasionally, let you know about any updates or new services we think you might actually care about

We’ll never sell your data. That’s a big no from us.

Who we share your info with

We sometimes need to share information with trusted service providers (like Microsoft, Dropbox, or our cloud backup partners) to deliver the services you’ve asked for. But we only share what’s necessary, and only with reputable providers who take privacy as seriously as we do.

If we ever need to involve a third-party specialist (say, for a big project), we’ll always be transparent and make sure they’re legit.

Storing your info

We store your information securely using reputable platforms with strong data protection standards. We’ll hang onto it only as long as we need it — usually while you're a client (and a little while after, in case you come back or need a copy of something).

Your rights

You’ve got full control over your data. If you ever want to see what we’ve got on file, correct something, or ask us to delete it — just reach out and we’ll sort it quickly and respectfully.

Cookies (the internet kind)

Like most websites, we may use cookies to help us understand how people use our site and to make things work better. No tracking you around the internet, no weird targeted ads. Just simple analytics.

Questions?

If you’ve got any questions about how we handle your privacy, or want to make a request about your data, just get in touch.

Email: [email protected]