IT For Small Businesses
Swearing won’t help. But we will.
At MOFO IT, we help small businesses without full-time IT support by tackling tech hassles, like email issues, device setup, and dodgy links.
If you’ve ever had one of those phone calls with an IT support service, we feel your pain.
If you want someone to take care of your IT and tech stack, without being blasted with endless acronyms, laundry lists of software providers or a jungle of jargon, we’ll probably get on well. And, we promise you’ll never need to open another Google tab just to understand what we’re talking about.
You’ll speak to the same person every time, so we really get to know you and your business. We promise to only ever talk about solutions, not service providers, because we know that you’re not that fussed by the logo on the sign-in page – it’s about what works for your business.
And on that, we won’t try to sell you anything you don’t need. There’s no sales budgets, internal KPIs or preferred partnerships here. You can trust that when we recommend something, it’s because we genuinely believe it’s the best for your business.
Our Services
When you want something set up or sorted out, it shouldn’t require an IT degree…
or saint-level patience just to have the conversation.
We’ve helped real estate agents boost their data management and security processes, strengthened the systems that keep parcels flowing for eCommerce clients and managed IT systems for aged care and NDIS providers.
The short answer here? If you need IT help without an IT team, we can help. We’re about delivering flexible IT solutions you need, so you can get on with your day job, whatever it might be.
Consulting
If you’ve ever wished you had a dedicated IT expert to give you tailored guidance and advice to solve those tricky business problems, let us be your IT Manager on-call.
Monthly Support
If your team’s unofficial “IT support” wants to get back to their real job, our outsourced IT help desk offers tiered support packages from $300 a month.
Training
We deliver jargon-free, tailored IT training, virtual or in-person, 1-on-1 or team session, so you and your staff can get the most out of your software and boost efficiency without the overwhelm.
"Since working with MOFO IT, everything just works — emails, systems, new staff setup, etc. They’re super easy to deal with, talks like a real person and is actually interested in my business and keeping things running smoothly. It’s like having a mate who just handles it all in the background, so I can focus on my business."
— Joel Flint, Owner, West End Strength
FAQs
Frequently Asked Questions
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Ones like yours, really. We work with small businesses that need reliable tech support, but don’t have an in-house IT team. If you’re frustrated by dealing with IT problems, sick of muddling through software, or you just want to get it managed by someone who knows what they’re doing, we’re here to help.
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Whatever works for you! We know all businesses are different, so we won’t try to make you fit into a box just to suit us. If you need a one-time fix, we can sort it out. If you need ongoing support or you’d like to have an expert to ask when something pops up, we offer simple, transparent pricing with no hidden fees. And there’s no complex contracts – just IT help when you need it. We want our clients to stick around because we’re making their life easier, not because they signed an agreement.
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We’re not like those other IT companies that ask you to commit to a 30 minute chat just to get a ballpark estimate - you can find our pricing here or give us a quick call or email. We’ll always be upfront about costs, and provide clear package options so there’s no surprises.
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Because we’re not like your typical IT support. We’re fun, friendly and down-to-earth. There’s no faceless helpdesk, just real people who are easy to talk to (you can check out our bios below). We also understand that sometimes just calling your IT support magically fixes a problem, so we’ll never judge!
We also don’t upsell unnecessary services, because we actually care about your business and what you do.
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We sure can. We’ll get you set up with emails with your business or domain name, migrate any old emails or data, and make sure your licensing is sorted. Whether it’s Microsoft 365, Google Workspace or another provider, we’ve got you covered. You’ll be completely set up with everything working and syncing seamlessly.
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Absolutely – if you’re worried about cybersecurity or any of that stuff you read in the news, we’ll make sure you’re protected without any extra faff. We’ll help secure your data, reduce spam and phishing risks in your emails, and set up password management solutions that keep your business safe.
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We don’t just fix things when they break—we help optimise your IT setup to make sure it’s working the best it possibly can. If you’re frustrated with slow systems, messy file storage, or you want to help your business grow, we’ll help sort it out.
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Easy—just give us a call or send us a message. No complicated forms or long-winded sales pitches and we promise not to sell you anything you don’t need. Then, we’ll walk you through exactly what we need to get started. You’ll love how easy it is.
Contact Us
Plug it in (your details, that is). Let’s make it happen.
Let’s have a chat about what you need, so you can see how down-to-earth and easy to work with we really are. Just pop in your details or buzz us an email, and we’ll be in touch.