Swearing won’t help.
But we will.
At MOFO IT, we’re into making life easier for small businesses. If you don’t need full-time IT support, but you seem to spend more time sorting out tech dramas than doing your normal job, we want to be on your team.
Solving email issues, device set-up and workflow improvements might be unwelcome guests on your daily to-do list, but not for us. Whether you need expert guidance on how IT can improve your processes or you want someone who can bail you out when you click a dodgy link, we can help.
Swearing won’t help.
But we will.
At MOFO IT, we’re into making life easier for small businesses. If you don’t need full-time IT support, but you seem to spend more time sorting out tech dramas than doing your normal job, we want to be on your team.
Solving email issues, device set-up and workflow improvements might be unwelcome guests on your daily to-do list, but not for us. Whether you need expert guidance on how IT can improve your processes or you want someone who can bail you out when you click a dodgy link, we can help.
Who we help
We’re a friendly bunch –
and we’re keen to help small businesses in all sectors,
because all businesses
rely on IT.
We’ve helped real estate agents boost their data management and security processes, strengthened the systems that keep parcels flowing for eCommerce clients and managed IT systems for aged care and NDIS providers.
The short answer here? If you need IT help without an IT team, we can help. We’re about delivering flexible IT solutions you need, so you can get on with your day job, whatever it might be.
If you’ve ever had one of those phone calls with an IT support service, we feel your pain.
Why us?
When you want something set up or sorted out, it shouldn’t require an IT degree…
(or saint-level patience just to have the conversation)
If you want someone to take care of your IT and tech stack, without being blasted with endless acronyms, laundry lists of software providers or a jungle of jargon, we’ll probably get on well. And, we promise you’ll never need to open another Google tab just to understand what we’re talking about.
You’ll speak to the same person every time (hi, that’s Matt!), so we really get to know you and your business. We promise to only ever talk about solutions, not service providers, because we know that you’re not that fussed by the logo on the sign-in page – it’s about what works for your business.
And on that, we won’t try to sell you anything you don’t need. There’s no sales budgets, internal KPIs or preferred partnerships here. You can trust that when we recommend something, it’s because we genuinely believe it’s the best for your business.
How we help
Our Services
Once upon a time, faxes were high tech and IT was just for a bunch of nerds in their parents’ garage and big businesses with even bigger budgets. For small businesses, the main IT headache was changing the ink cartridge on the printer – barely a glitch, really.
Now when your IT kicks it, that downtime impacts your whole business and everything grinds to a halt. Catastrophic. We don’t want that to happen to you, so here’s how we can help.
"Since working with MOFO IT, everything just works — emails, systems, new staff setup, etc. Matt’s super easy to deal with, talks like a real person and is actually interested in my business and keeping things running smoothly. It’s like having a mate who just handles it all in the background, so I can focus on my business."
— Joel Flint, Owner, West End Strength
FAQs
Frequently Asked Questions
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Ones like yours, really. We work with small businesses that need reliable tech support, but don’t have an in-house IT team. If you’re frustrated by dealing with IT problems, sick of muddling through software, or you just want to get it managed by someone who knows what they’re doing, we’re here to help.
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Whatever works for you! We know all businesses are different, so we won’t try to make you fit into a box just to suit us. If you need a one-time fix, we can sort it out. If you need ongoing support or you’d like to have an expert to ask when something pops up, we offer simple, transparent pricing with no hidden fees. And there’s no complex contracts – just IT help when you need it. We want our clients to stick around because we’re making their life easier, not because they signed an agreement.
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We’re not like those other IT companies that ask you to commit to a 30 minute chat just to get a ballpark estimate - you can find our pricing here or give us a quick call or email. We’ll always be upfront about costs, and provide clear package options so there’s no surprises.
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Because we’re not like your typical IT support. We’re fun, friendly and down-to-earth. There’s no faceless helpdesk, just real people who are easy to talk to (you can check out our bios below). We also understand that sometimes just calling your IT support magically fixes a problem, so we’ll never judge!
We also don’t upsell unnecessary services, because we actually care about your business and what you do.
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We sure can. We’ll get you set up with emails with your business or domain name, migrate any old emails or data, and make sure your licensing is sorted. Whether it’s Microsoft 365, Google Workspace or another provider, we’ve got you covered. You’ll be completely set up with everything working and syncing seamlessly.
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Absolutely – if you’re worried about cybersecurity or any of that stuff you read in the news, we’ll make sure you’re protected without any extra faff. We’ll help secure your data, reduce spam and phishing risks in your emails, and set up password management solutions that keep your business safe.
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We don’t just fix things when they break—we help optimise your IT setup to make sure it’s working the best it possibly can. If you’re frustrated with slow systems, messy file storage, or you want to help your business grow, we’ll help sort it out.
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Easy—just give us a call or send us a message. No complicated forms or long-winded sales pitches and we promise not to sell you anything you don’t need. Then, we’ll walk you through exactly what we need to get started. You’ll love how easy it is.
About Us
We’re not your normal IT people.
You might be thinking ‘okay, but everyone says they’re different’. And we get it. But if you’re looking to work with people who speak your language, can crack a joke and are just genuinely interested in helping you out, this is who we are.
Matt
Matt’s a rare breed – with over 20 years experience in IT, Microsoft systems and as a business analyst, he can walk the walk and talk the talk with you. He’s super down to earth – no stereotypical IT nerdiness here – but he really loves IT.
More importantly, he loves explaining IT stuff in a way that actually makes sense for the non-IT crowd. No jargon, no judgement, just clear and simple explanations that cut through the confusion. That’s probably why he’s also an experienced IT trainer, who’s delivered tailored programs to a wide range of businesses.
All organisations need IT, whatever their size. From small to large, private and government, Matt’s worked in them all. With experience in energy, education, real estate, health, ecommerce and more, he’s also got the inside knowledge on what matters to different industries from an IT perspective, so he’ll get you from the get-go.
Liv
Liv is all about operations, processes and systems. Having worked with small businesses across a huge range of industries (real estate, finance, law, marketing, education, fitness, aged care, NDIS and creative industries, just to name drop a few), she loves to help businesses improve their processes and efficiencies through technology.
Liv has been involved in the implementation of CRMs, ERPs, forms and integrations of multiple platforms.
As a CX specialist, Liv is brilliant at helping to uncover ways to streamline processes and improve your business efficiency. Her focus on the customer experience doesn’t stop there, though. Liv’s other love is branding and marketing, which gives her the opportunity to flex her creative and strategic muscle. That’s one of the reasons why she’s always thinking about the end-user experience, whether that’s your team internally or your clients. It also explains why there’s no boring IT-cliches here.
Contact
Plug it in (your details, that is). Let’s make it happen.
Let’s have a chat about what you need, so you can see how down-to-earth and easy to work with we really are. Just pop in your details or buzz us an email, and we’ll be in touch.